Terms of service

Less n Lesser
Last updated: July 22, 2025

Welcome to Less n Lesser! These Terms of Service ("Terms") govern your use of our website and any related services (“Services”) provided by Less n Lesser. By visiting our site or purchasing from us, you agree to be bound by these Terms. If you do not agree to all the terms and conditions in this agreement, please do not access the website or use any services.

1. Online Store Terms

By using our store, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including intellectual property laws).

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and may involve:

  • Transmissions over various networks

  • Changes to conform and adapt to technical requirements of connecting networks or devices

Credit card information is always encrypted during transfer over networks.

3. Products and Services

All products are subject to availability.
We reserve the right to limit quantities and may discontinue any product at any time without notice.
We strive to display product descriptions and images as accurately as possible, but cannot guarantee that your device’s display will match exactly.

As our items are handmade and perishable, natural variations in shape, color, or size are expected and not considered defects.

4. Modifications to Services and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Services at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance.

5. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse or cancel any order if fraud, unauthorized use, or mispricing is suspected.

6. Third-Party Tools and Links

We may provide access to third-party tools or links (such as delivery providers, WhatsApp, or payment gateways) over which we have no control. You acknowledge that we provide access “as is” and are not liable for any issues resulting from use of these tools or services.

7. User Submissions and Feedback

If you submit comments, reviews, suggestions, or other content, you agree that we may use them without obligation to compensate you.
We reserve the right to monitor, edit, or remove content that we believe violates these Terms or is otherwise inappropriate.

8. Prohibited Uses

You may not use the site or Services:

  • For any unlawful purpose

  • To violate laws or regulations

  • To infringe on our or others’ intellectual property

  • To transmit malware, phishing, or spam

  • To collect personal data without consent

  • To bypass or interfere with site security

9. Limitation of Liability

To the fullest extent permitted by law, Less n Lesser shall not be liable for any damages arising from the use of our products or Services, including delays, errors, or indirect losses (such as missed gifting occasions or time-sensitive usage), even if we have been advised of the possibility.

As our products are handmade and rely on third-party couriers, we strongly encourage customers with special timing needs (such as gifts, celebrations, or urgent use) to contact us via WhatsApp before placing an order. We’ll do our best to advise or accommodate wherever possible 💛

10. Indemnification

You agree to indemnify and hold harmless Less n Lesser, our team, and our service providers (including Shopify) from any claims, damages, or expenses arising from your breach of these Terms or your violation of any law or third-party rights.

11. Severability

If any part of these Terms is determined to be unlawful, void, or unenforceable, that portion shall still be enforceable to the fullest extent permitted by law, and the rest shall remain in full effect.

12. Termination

These Terms remain in effect unless terminated by either you or us.
You may terminate by notifying us that you no longer wish to use our Services.
We may suspend or terminate access if you violate these Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

14. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page. Continued use of the Services after any changes constitutes your acceptance of the updated Terms.

15. Contact

If you have any questions about these Terms, feel free to reach out via the WhatsApp button on our website, or email us at sophiechai.co@gmail.com.